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Helsana

Verified Provider

Switzerland’s Leading Health Insurer

National

The Expat-Services Review

Helsana is a top choice for expats due to their dedicated International Customer Service team. If you prioritize stability, comprehensive coverage options, and English support, Helsana is arguably the strongest contender in the market.

4.7/5

At a Glance

Specialties

Basic InsuranceSupplementary CoverageExpat PackagesHealth Advice

Languages

EnglishGermanFrenchItalian

Client Types

IndividualsFamiliesCorporates

Response Time

24/7 Hotline

The Market Leader

As one of Switzerland's largest health insurers, Helsana offers a level of stability and service breadth that is hard to beat. They cover over 2.2 million people and have tailored specific processes to assist international residents arriving in Switzerland.

Why for Expats?

  • English Support: A dedicated "Customer Services International" team familiar with expat needs.
  • 24/7 Emergency Call Center: Worldwide medical advice and assistance is just a phone call away.
  • MyHelsana Portal: A fully digital customer portal available in English for managing invoices and policies.

Key Advantages

Helsana stands out for its "BeneFit" alternative insurance models which can lower premiums by up to 15%, and its "Completa" supplementary insurance which is highly regarded for its gap-filling coverage abroad.

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Helsana Reviews | Expat Services Switzerland | Expat-Services.ch